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ALL 4ARTWORKS WALL ART 30% OFF DURING THE MONTH OF AUGUST. USE CODE 4ART30 AT CHECKOUT.

Return Policy

Return Policy

What is your return policy?

  • Regularly priced merchandise can be returned for a full refund within 7 days of receiving it. All merchandise must be returned with tags attached and clothing must be unworn, unwashed, and free from any stains or odors. 
  • Once we have verified the condition of the return, we will process the refund to your method of payment. Full refunds will be subjected to a $7 shipping fee.
  • In the case that merchandise is returned in poor condition and without the tags, we reserve the right to refuse future returns.

What if my return is after 7 days?

  • Returns made between 7-14 days will be given store credit subjected to a $7 shipping fee.
  • We will not accept returns after 14 days.

How do I initiate a return?

  • Shoot us a message at info@lustergifts.com with you name and order number. 
  • We provide a return label through our portal. We do recommend dropping your package off at your nearest UPS location as soon as possible.
  • Please allow up to two weeks for your return to be processed once received at our warehouse, and 1-3 business days for refunds to be processed to your original form of payment.

What if I want to return an item that I received as a gift?

 

  • If you would like to return an item that was gifted to you, please email info@lustergifts.com with the buyer’s name and order number. The buyer will not be contacted; it will simply help us find the order and act as proof of purchase.